My99Exch Terms and Conditions – User Agreement & Platform Rules

Welcome to My99Exch. Before you access, register, or use any of the services offered on this platform, please read the following Terms and Conditions carefully. By creating a My99Exch ID, logging into your account, or placing any bet on this platform, you confirm that you have read, understood, and agreed to be fully bound by these terms. These Terms and Conditions form a legally binding agreement between you — the user — and My99Exch.

My99Exch reserves the right to update or modify these terms at any time. Any changes will be communicated to users in advance, and continued use of the platform after such changes constitutes your acceptance of the revised terms.

1. Eligibility and Age Requirement

To register and use My99Exch, you must meet the following eligibility criteria:

You must be at least 18 years of age. My99Exch strictly prohibits access by minors. Any account found to be operated by a person under the age of 18 will be immediately suspended and any funds may be forfeited.
You must be legally permitted to participate in online betting activities under the laws applicable in your jurisdiction.
You must be a natural person and not acting on behalf of any third party or organisation without prior written consent from My99Exch.
You must provide accurate, complete, and truthful information during registration and keep your account details updated at all times.

By registering on My99Exch, you confirm that you meet all the eligibility requirements listed above.

2. Account Registration and My99Exch ID

Each user is permitted to hold only one My99Exch ID. Creating multiple accounts is strictly prohibited and will result in immediate suspension of all associated accounts without prior notice. Any funds held in duplicate accounts may be withheld pending investigation.

You are solely responsible for maintaining the confidentiality of your My99Exch ID, password, and any account credentials. All activity carried out under your account is your responsibility. If you suspect any unauthorised access to your account, you must notify My99Exch support immediately via WhatsApp or live chat.

My99Exch reserves the right to refuse registration or suspend any account at its sole discretion, including but not limited to cases of suspected fraud, identity misrepresentation, or violation of these terms.

3. Deposits, Withdrawals and Financial Transactions

All deposits made to your My99Exch wallet must come from a payment method registered in your own name. Third-party deposits are not permitted and may result in account suspension.

Withdrawals are subject to identity and account verification. My99Exch reserves the right to request supporting documentation before processing any withdrawal, particularly for large or unusual transactions. This is in compliance with anti-money laundering obligations.

My99Exch is not responsible for any delays in deposits or withdrawals caused by third-party payment providers, banking systems, or technical failures outside the platform’s control. All transactions are processed in Indian Rupees (INR).

4. Betting Rules and Market Conduct

By placing a bet on My99Exch, you agree to the following betting rules:

All bets are final once confirmed and matched on the exchange. My99Exch does not accept requests to cancel or reverse matched bets except in cases of clear technical error.
Odds displayed on the platform are live and subject to continuous change. My99Exch is not responsible for any discrepancies in odds caused by data feed latency or technical interruptions.
My99Exch reserves the right to void any bet placed on a market that has been subject to manipulation, suspicious activity, or data error.
Users must not exploit technical bugs, software errors, or system vulnerabilities to gain an unfair advantage. Any such behaviour will result in immediate account termination and forfeiture of funds.
Placing bets using insider information, match-fixing knowledge, or any form of corrupt practice is strictly forbidden and may be reported to relevant authorities.

5. Bonuses and Promotions

All bonuses, welcome offers, and promotional rewards offered by My99Exch are subject to specific terms and wagering requirements that are detailed on the relevant promotions page. General bonus conditions include:

Bonuses are credited to your My99Exch wallet and must be used within the specified validity period.
Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
My99Exch reserves the right to modify, withdraw, or cancel any promotion at any time without prior notice.
Abuse of bonus offers — including the creation of multiple accounts to claim repeated bonuses — will result in account suspension and forfeiture of all associated funds.

6. Responsible Betting

My99Exch is committed to promoting safe and responsible betting for all users. The platform encourages all users to:

Set personal deposit, loss, and session time limits from within their account settings.
Take regular breaks from betting and never chase losses.
Bet only with funds they can comfortably afford to lose.
Use the self-exclusion feature if betting begins to cause personal or financial distress.

If you believe you or someone you know may have a gambling problem, please seek assistance from a qualified support organisation. My99Exch fully supports responsible gaming initiatives and provides self-exclusion tools to all registered users upon request.

7. Account Suspension and Termination

My99Exch reserves the right to suspend, restrict, or permanently close any user account without prior notice in the following circumstances:

Violation of any clause within these Terms and Conditions
Suspected fraudulent activity, identity theft, or financial misconduct
Use of automated software, bots, or artificial intelligence tools to gain a betting advantage
Abusive, threatening, or inappropriate communication directed at My99Exch staff or other users
Failure to comply with verification or identity documentation requests

In the event of account closure due to policy violation, My99Exch reserves the right to withhold any funds pending a full internal review.

8. Limitation of Liability

My99Exch and its affiliates shall not be held liable for any loss or damage — direct or indirect — arising from the use of the platform, including but not limited to:

Losses resulting from placing bets on any market
Technical interruptions, server downtime, or platform unavailability
Errors in live data feeds, odds, or scores provided by third-party suppliers
Unauthorised access to a user account caused by the user’s failure to maintain account security

Use of the My99Exch platform is entirely at the user’s own risk.

9. Privacy and Data Protection

My99Exch takes user privacy seriously. All personal data collected during registration and platform use is stored securely, encrypted, and never sold or shared with unauthorised third parties. Data is used solely for account management, transaction processing, identity verification, and platform improvement purposes. For full details on how your data is collected and used, please refer to the My99Exch Privacy Policy.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by applicable laws. It is the sole responsibility of each user to ensure that their use of the My99Exch platform complies with the laws of their local jurisdiction. My99Exch does not provide legal advice and strongly recommends that users familiarise themselves with the laws applicable in their region before registering and placing bets.

11. Contact and Support

If you have any questions about these Terms and Conditions or require clarification on any clause, please contact the My99Exch support team:

WhatsApp – Available 24/7 for instant support
Live Chat – Directly accessible on the My99Exch website
Email – For formal queries and documentation-related requests

My99Exch is committed to transparency, fairness, and the highest standard of service for every registered user.